Return Policy
- Timeframe: Customers can return products within 30 days of receipt.
- Condition: Products must be unused and in their original packaging.
- Process: To initiate a return, please contact our customer support team at autoroma04@gmail.com with your order number and reason for return. We will provide you with the return shipping address and instructions.
Refund Policy
- Conditions for Refund: Refunds will be issued for products that are damaged during shipping or if the wrong item was sent.
- Timeframe for Refund: Refunds will be processed within 7-10 business days after we receive the returned product.
- Method of Refund: Refunds will be issued to the original payment method used for the purchase.
Exceptions
- Non-returnable Items: Personalized items and final sale items are non-returnable.
- Special Circumstances: Refunds may not be applicable in cases where the product was used or not in its original condition.
Contact Information
- For any questions or to initiate a return, please contact our customer support team at autoroma04@gmail.com
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